JBLVibe Beam 2 True Wireless
Product details
Web ID: 2425578888 reviewssorted by Newest
Worst earbuds I’ve ever owned!
I’ll be returning mine, they are not great quality my hair rubbing on the outside of them makes a static noise in the ear buds, also if it’s slightly windy it makes them sound staticy as well. Worst earbuds I’ve ever owned!
Customer review from jbl.com
Response from jbl.com
Thank you for your honest feedback. We understand that the quality of the earbuds did not meet your expectations, specifically regarding the static noise you described. We take these comments seriously and will pass them along to our product development team. For further assistance, please contact us.
Great Sound, Poor Calls
These earbuds are great! The color is really nice and once you customize the settings to your liking it's smooth sailing. Docking a star because a lid would be nice to have, and also being on a call and using them doesn't work that well. You can hear people clearly but people cannot hear you (I tried calling multiple people to experiment). Other than that you can't beat the price!
Customer review from jbl.com
Requesting skin tone colors
They need more skin tone colors the ones provided don't meet the expectations of the public
Customer review from jbl.com
Response from jbl.com
We appreciate your feedback on our JBL Vibe Beam 2 TWS. We understand that the color of this product didn't exceed your expectations. We value your feedback in helping us improve and provide an exceptional user experience. We'll make sure to share your feedback with the appropriate team.
Love These Earbuds!
Great bang for the buck. These earbuds sound great, are easy to pair and are very comfortable. I had a pair of Dre Beats Studio buds before this, which are not cheap. I only used them a few times before they stopped working for no reason. These JBL earbuds work way better for much less. It also has an app where you can customize the sound. Love them
Customer review from jbl.com
About these a couple weeks ago the quality of sound is good needs more volume
Customer review from jbl.com
Response from jbl.com
We appreciate your feedback on our JBL Vibe Beam 2. For the best listening experience, make sure you achieve a tight seal by angling the ear tip downward, gently twisting the earbud into place, and maintaining that secure fit. We also recommend trying each of the included ear tip sizes to find the most comfortable and effective option. You may also want to explore the JBL Headphones app, where you can adjust the EQ and customize or disable certain features and gestures to better match your preferences. If you need further assistance, feel free to contact us directly here: https://support.jbl.com/us/en/#contact
Need better instructions for 1st time use
It took me a while to figure out first time use - there’s a sticker on each ear piece that needs to be peeled off and this is not stated in any of the user guides . Once I figured that out, they work great!
Customer review from jbl.com
Fine
They are fine. Just some features are super annoying. Half the features don’t work when you are only using one headphone like the noise cancelling so there is like a weird static sound that is louder than the environment. Once on headphone shuts off you can’t turn it on without the case, like why wouldnt you have a way to turn it on?! They are pretty lightweight not sure if it feels cheap or just light. The ear adapters it comes with are in fact cheap and so uncomfortable. Overall they function but there are many other Jbl headphones with better features.
Customer review from jbl.com
Response from jbl.com
We appreciate your feedback. Active Noise Cancellation in our JBL Vibe Beam 2 works best when both earbuds are worn. Using only one earbud limits the effectiveness of noise cancellation, as external sounds will still be heard in the uncovered ear. We invite you to try our JBL Headphones app, where you can turn specific features on or off, customize gestures, and adjust EQ settings to better suit your preferences. Regarding your comments about powering on a single earbud and the overall product quality, we’ll make sure your feedback is shared with the appropriate team. If you need further assistance, please contact us directly here: https://support.jbl.com/us/en/#contact
Disappointed ☹️
My friend say it’s hard for them to hear me. Sounds like I’m underwater when I’m speaking with the headphones. When it’s a noise canceling status, I can still hear people talking around me, though. It may sound like my head is underwater and the sound is coming through, but I can still hear the sound. Comfort wise, there are pretty comfortable and I really love the color
Customer review from jbl.com
Response from jbl.com
Thank you for letting us know about our JBL Vibe Beam 2. The noise‑cancelling feature is designed primarily for music listening, so when it is activated during a call, it may filter unnecessary sounds coming from the other party. If the person on the other end is also using headphones with noise‑cancelling, the effect will be similar. You may try to disable this feature and see how it goes. We can also try to do a reset by tapping the earbuds' sensor twice (while outside the case) and hold it on the third tap for more than 5 seconds. You may need to 'forget' the headphones in Bluetooth settings on your phone/tablet in order to pair it again. Trying another source device is also applicable. Please contact our customer support for further assistance.