21 reviewssorted by Newest
Poor quality, so disappointing
So disappointing, the tubes, funnels and stoppers do not fit together and fall right apart. Wish I would have looked further into the reviews. While it looks beautiful, nothing works as it should. Do not buy!
Customer review from Learning Resources
Response from Learning Resources
I'm sorry to hear about your experience with the Primary Science Deluxe Lab Set. At Learning Resources, we strive to provide high-quality educational toys and value your feedback. To help us address your concerns effectively, could you please contact our Customer Service team and provide specific details about the product's issues, including its model, purchase date, and the nature of the quality concerns? Your satisfaction is important to us, and understanding further details will enable us to take the necessary steps to improve and make this right. Thank you for bringing this to our attention, and we look forward to your response.
Disappointing
The tubes do not connect. The microscope never has a clear image. Very disappointed.
Customer review from Learning Resources
Response from Learning Resources
I'm so sorry to hear this! Please provide us with your order number so we can take a look and will be happy to help you with this.
Disappointed with the poor quality
This toy had such great potential but the bad quality of the parts makes the toy almost unusable. The microscope is very difficult to use - pretty much impossible for a 3-4 year old, and not due to its complexity. The tubes do not connect to the funnel and keep falling off on its own. If you add any water/liquid, it will surely fall and make a mess everywhere. The glasses have sharp edges and might pinch a child's finger. The adjustable stand is flimsy and keeps falling. If it was weighted at the bottom it would work. The kids of the sensory tubes don't fit well - you can eve see it on the packaging image. I should have spotted that. The eyedropper isn't long enough. We ended up using another one. The activity cards should have been spiral bound to keep them together. All in all, this is a toy seems like it was designed by someone who doesn't know how kids play. Save your money and buy a Nat Geo kit instead.
Customer review from Learning Resources
Response from Learning Resources
Hello and Thank you for sharing your feedback. The tubes are a little tricky to keep on, but once attached it should not easily be removed. We are always looking for ways to improve our products and could not do that without your feedback, I will be sure to pass this information along to our team. We do appreciate your continued support in our products.
High hopes but pretty disappointed
My 3 yr old received this as a Christmas gift. She is pretty advanced and able.to understand a lot ofnthe experiments but most 3 yr olds are just gonna be watching these experiments so think 3 is a bit young. My biggest issue is the quality. I am not sure if we just got an off kit but the microscope is near impossible for a kid to use because if the eye piece gets pushed on with any weight at all it moves it and then unfocused it. My 6 yr old and 10 yr old had issues with it so not sure if ours is just way to loose and is not built right or if it is the way it is designed. The tubes don't stay on and the purple holders don't keep anything level. The top of the large tube also doesn't screw on well and you have to fight it on one side. The threads are a bit off. Again not surenifnitnis every kit or we just got a bunk one but super disappointed. My toddler loves science and doing experiments and we have other kits and science toys and this has by far been the hardest for her to use and the worst built. I'll probably look to spend another $60 on a national geographic kit or something that is made better. This kit makes me not want to buy from this brand again which is unfortunate since they have so much science and educational stuff but if it is poor quality amd I have to create workarounds for everything not worth it. Wished it would have worked out as we would have bought kits for the Montessori classroom but gonna pass. Too bad, it had so much potential.
Customer review from Learning Resources, Inc.
Response from Learning Resources, Inc.
Thank you for sharing your experience, we are always looking for ways to improve our products and could not do that without your feedback. I will be sure to pass this information along to our team. If your having any issues with this, please reach back out and provide me with your order number so we can take care of this right away. Look forward to hearing from you.
Best toy ever
This is our five year old grandson's favorite play set. He is constantly want to experiment.
Customer review from Learning Resources
Best toy ever
This is our five year old grandson's favorite play set. He is constantly want to experiment.
Customer review from Learning Resources, Inc.
Stick with the primary set and save your $$
The Deluxe set seemed like a step up from the Primary Science Lab Set, but the tubes don't connect properly and it falls over. The microscope does not work well, and the experiments are not that exciting either. The tools are well made, but the items don't work well together for the price. Stick with the primary set and save your money.
Customer review from Learning Resources
Response from Learning Resources
If you are having any issues with this, please reach out to us and we would be happy to help you with this.
None of the parts work
I bought this as a christmas gift for my 3yr old son and it is a major disappointment. The tubes on the funnel just fall out and do not stay connected no matter what I do. There is no click to keep them together. The caps for the sensory tube don't fit correctly and water leaks out constantly. The microscope is poor quality and hard to see anything on it. I regret buying this product.
Customer review from Learning Resources
Response from Learning Resources
We're sorry to hear about the issue you're experiencing with your Primary Science Deluxe Lab Set, and we understand your frustration. It's important to us that our customers enjoy their products, and we apologize that your experience has not met this standard. To assist you better, could you please contact our Customer Service Team and provide some details about your purchase? Information such as where and when you bought the product and any steps you've already taken to try to connect it would be helpful. This will allow us to pinpoint the problem and offer a suitable solution. Your satisfaction is our priority, and we're committed to resolving this issue for you. We appreciate your patience and the opportunity to make things right.