840 Count Electric Cigar Humidor, Built-in Humidification System with Opti-Temp Heating and Cooling Function, Precision Temperature, LED Lighting, and Peek-In Spanish Cedar Drawers
Product details
Web ID: 16993187Nice Job
Great humidor. I previously had the 400 count. This one blows it out of the water. It has everything I was looking for. Ingrid in customer service was awesome.
Customer review from Newair
Response from Newair
Thank you for the 5-star review and for posting your comments in regards to this product NCH840BK00. We highly appreciate your feedback and we are glad to hear you are also pleased with the customer service that was provided. Thank you for choosing Newair!
Awesome
So far it’s been a month Humidity is off from the set point like 5 points. Wish it had two more sliding shelves in it as there’s no way 840 sticks will fit in it. I did purchase two extra “drawers” thinking they were the shelves Not a big deal as I like having extra parts. Temp is very stable 3 Govee tiles in it all spot on
Customer review from Newair
Response from Newair
Thank you for the 5-star review and for posting your comments in regards to the NCH840BK00. We highly appreciate your feedback and we are glad to hear you like the unit's features. Thank you for choosing Newair!
Beautiful unit - BUT doesn’t serve main purpose
Have had three weeks, but have to return. I really wanted this to work it is a beautiful unit but if you are buying a 800 cigar humidor you are protecting an investment. The humidity unit is not of the quality to protect my investment. The humidity is all over the place and is not accurate, so I have three hydrometers in the unit and top to bottom is not equal either. The unit is terrible to fill. There is not a functioning level indicator. So to fill you have to get on your knees, open the bottom drawer, shine a flashlight on the reservoir and pray you don’t overfill because it leaks on the floor of the unit. If you splash distilled water while filling it ends up on your cigars in the bottom drawer. My opinion bad design. Other nit picky weird items are you have to bend down to read temp/humidity cant just look at unit and see. Also would love the partitions in the drawers to be moveable. Noise is louder than expected but not unbearable. I believe it is the humification system and not the compressor. Compressor and temp control seem to work great. May try 4 large humidification packs but not sure if I can turn off humification system and an expensive unit if you have to use packs all the time. One last odd thing with unit came small plastic bag with door handle screws, but bag included a bunch of other parts and an hex key, no idea what they are for.
Customer review from Newair
Response from Newair
Hi There Thank you for taking the time to leave a review on your unit. I do apologize for the inconvenience you are currently facing with this product. We will be reaching out via email to provide further assistance or please give me a call at 855-963-9247 select customer service and ask for Christina. I will be happy to assist you with this matter and provide the best possible solution Best Regards, Customer Care
NewAir 840 with temp and humidity control.
The unit does make more noise than expected. Mine makes an on again off again clicking noise. If you are watching tv in the same room it is an issue. When you fill it with cigars there is a big difference ( top to bottom )with both temperature and humidity. The biggest difference is with the humidity. The digital display is not accurate and should not be relied on. You will need a calibrated hygrometer. I bought this unit to keep my cigars in mint condition. I don’t feel mint is the condition I will be able to meet. The unit looks good. It seals tight. The drawers operate great. Lights are awesome. However, the primary reason one buys a humidor it to keep the cigars at the proper temp and humidity.
Customer review from Newair
Response from Newair
Hi,thank you for contacting Newair! I do apologize for the inconvenience you are currently facing with your unit. Please give me a call at 855-963-9247 select customer service and ask for Christina. I will be happy to assist you with this matter. At Newair our goal is being a brand you can trust. Please reach out to us so we can provide the best possible solution. Best Regards, Customer Care
New customer thank you
So far so good I'm letting run and do its thing for two days before transferring my cigars from the other humidor into the door
Customer review from Newair
Response from Newair
Thank you for the 5-star review and for sharing your thoughts about the NCH840BK00.Thank you for choosing Newair!
Not good at all
Humidity was all over the place. I've used Boveda for years and it's been fine in keeping things stable, but when used in this unit it fluctuated from 95% -60%. Needless to say, some gunk started to form on the cigars. Really not worth the risk at all.
Customer review from Newair
Response from Newair
Hi,Thank you for contacting Newair! I do apologize for the inconvenience you are currently facing with your unit. Please give me a call at 855-963-9247 select customer service and ask for Christina. I will be happy to assist you with this matter. At Newair our goal is being a brand you can trust. Please reach out to us so we can provide the best possible solution. Best Regards, Customer Care
Great product, but not 100% accurate.
As instructed, once arrived, I let it sit for 24hrs prior to turning it on. Once I did turn it on the next day, I spent the next 48hrs seasoning all the drawers via wiping them down with distilled water several times and running the unit on 75% humidity. Day 4, loaded all my sticks and I dropped the humidity level to 66% on the unit. I’ve noticed 4hrs in, all 3 of my calibrated hygrometers were reading 56% humidity. So, again I set the unit to max, 75% humidity and left it over night. Now all my hygrometers are reading 65/66%. Which is perfect, but there’s a 10% difference what the unit is reading and what the actual humidity is. Furthermore, the unit is constantly running. It’s turns off for about a minute and turns back on, as constantly trying to adjust temp or humidity. Not sure if the unit is faulty or they’re designed to work that way.
Customer review from Newair
Response from Newair
Hi, Thank you for taking the time to leave a review on your NCH840BK00. Please feel free to reach out to our customer service department at support@newair.com if you need any assistance. Thank You for choosing NewAir!
So close to perfection
I was so excited to get this unit. I upgraded from the 250 count NewAir humidor. This thing looks great in my bar. I love the super bright lights inside, that is a huge upgrade from the strange single blue light that lit nothing. The unit is pretty quiet but it does make some weird sounds unlike my last humidor or fridge. I'm assuming it is from whatever compressor and it is supposed to make a knocking noise. The built in humidification system seems to work well even thought the readings on the unit doesn't match what is says on my hygrometer. The drawers are my issue and why I can't give this unit 5 stars. The dividers in the three top drawers are glued in place and I am to afraid to remove them because it might damage the drawer. The dividers are nice for loose cigars but if you have boxes they are not very accommodating. I have 8 boxes in this unit and only two fit within the dividers and they are both size A cigars so long and thin cigars and boxes. The other boxes just sit in there across the divider and you can't stack them on top of each other if they are sitting like that. Also the since there are only three of the drawers on top they could have made them deeper or added another drawer. If they were deeper you could put more cigars in them because once you are over the edge of the drawers you can not stack them much higher unless you create a pyramid. I guess you could fit 840 cigars in there if you had them in a bunch of bags or something I don't know. This is a big unit and I was hoping I could fit all of my cigars in it (I have no where near 840) but since I can't stack boxes or cigars to high I can't fit as many in there as I was hoping to. This is still the most impressive unit of this type that I've seen and the way the drawers slide out is super nice. I just wish there was removable dividers or at least one shelf without a divider on it so it would be easier to stack boxes inside.
Customer review from Newair
Response from Newair
Thank you for taking the time to leave your review and for posting your comments in regards to the NewAir Humidor NCH840BK00. We highly appreciate your feedback and we are glad to hear you like the unit's features. Your comment will pass to the right department for future reference. Thank you for choosing NewAir!